What data do we collect?
Account & Identity Information
During registration, we collect your name, email address, mobile number, and date of birth. Your national ID or passport details may be required for identity verification. This information is used to keep your account secure and to prevent fraud.
Payment & Transaction Data
A record is kept of every deposit and withdrawal made in BDT (৳). When payments are made via bKash, Nagad, or Rocket, the transaction reference number and amount are collected. Full bank account details or mobile banking PINs are never stored.
Device & Browser Information
The IP address, browser type, operating system, and screen resolution of the device you use to access the platform are collected automatically. This information is used to resolve technical issues and improve platform performance.
Usage Data & Cookies
We collect analytics data on which pages you visit, how long you stay, and which sections you spend the most time on. Cookies are used to keep your login session active and to remember your preferences.
How is the collected data used?
Your data on the 237 platform is used for the following specific purposes:
- Account Management: To verify registration and login, recover passwords, and keep your account secure.
- Transaction Processing: To process deposit and withdrawal requests quickly and accurately.
- Customer Service: To assist with troubleshooting and provide our support team with accurate information.
- Fraud Prevention: To detect suspicious activity and prevent multiple account creation.
- Promotions & Offers: To show you relevant bonuses and promotions based on your preferences.
- Legal Compliance: To comply with applicable laws and regulatory requirements in Bangladesh.
237 never sells your data or shares it with third parties for marketing purposes.
Data Storage, Security & Third Parties
Storage & Security
All your data is stored on secure servers protected by SSL encryption. Passwords are never stored in plain text — only encrypted hashes are kept. Transaction data is retained for a defined period as required by law. Even after account closure, certain data may be retained for a limited time due to regulatory obligations.
Sharing Data with Third Parties
237 may share data only in the following limited circumstances:
- With authorized payment gateway providers for the purpose of processing payments (limited to necessary data only).
- To relevant authorities under legal order.
- At the request of law enforcement agencies in connection with fraud investigations.
What are your rights as a user?
Every user on the 237 platform has the following rights over their own data:
You may request a summary of the information stored in your account at any time.
You can contact support to correct any incorrect or outdated information.
You may request deletion of any data that is not subject to a legal retention obligation.
To exercise this right, email [email protected]. Once your request is verified, appropriate action will be taken within a reasonable timeframe.
Policy Updates & Contact
Policy Update Process
237 may update this Privacy Policy in part or in full at any time. When changes take effect, the date at the top of the page will be updated. For significant changes, registered users may be notified by email. Continued use of the platform constitutes acceptance of the latest policy. We recommend reviewing this page regularly.
Contact Support
For any privacy-related questions or concerns, please reach out to our team:
- Email: [email protected]
- Support Hours: 7 days a week, 24 hours a day
For answers to more general questions, visit our FAQ View.